9/11 Memorial & Museum

Adults from £19.00 | Children from £12.00

9/11 Memorial & Museum: 9am - 11.30am

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Adults £19
Children £12
(7 - 17 yrs)

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How to get to 9/11 Museum

Quick Facts

What: Museum

Where: New York, USA

Availability: Year round except on September 11th

Opening Times: 9am - 8pm/9pm

Don’t Miss: The Memorial Exhibition, where you’ll learn about the men, women and children who perished in the attacks

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9/11 Memorial & Museum

Many visitors to New York wish to visit the site where the September 11th 2001 attacks took place, to honour those who perished and also pay respect to those who helped out at the scene.

At the National September 11 Memorial Museum – known as the 9/11 Museum – you’ll discover the full story of this fateful day through various artefacts, first-person accounts and multimedia displays.

Main Exhibitions at the 9/11 Museum:

The Historical Exhibition

This exhibition tells the story of the September 11th events, from the normality of a late summer day to the horrors of the attacks, with artefacts ranging from the monumental to the intimate.

Through images, videos and real-time audio recordings, you’ll discover the background leading up to the events and what it felt like to actually be there.

The Memorial Exhibition

Named “In Memoriam”, this exhibition commemorates those whose lives were lost on September 11th 2001 and February 26th 1993. Here you’ll learn more about the men, women and children who perished in the attacks, through family photographs, recorded memories and personal artefacts.

The Foundation Hall

In this enormous room you’ll find the Slurry Wall - an original relic of the World Trade Center, and the Last Column, which is covered with mementos, memorial inscriptions and posters which were placed there by ironworkers, rescue workers and others.

The Witnessing History Tour

Download the 9/11 Memorial Audio Guide App (free via Google Play or Appstore) to take the Witnessing History audio tour! Please note you will need to bring your mobile device and headset with you.

Other exhibitions include:

  • Large artefacts which demonstrate the scale of the attacks
  • Remnants from the original World Trade Center construction
  • Recording booths in which visitors can add their own personal reflections to the Museum collection.
  • Artistic expressions created in response to 9/11

On the 2nd floor of the Museum pavilion, you can watch short films and live talks in the auditorium.

The 9/11 Memorial

The names of 2,983 victims of the attacks at the World Trade Center site, at the Pentagon, and aboard Flight 93, as well as the World Trade Center in 1993, are inscribed in bronze panels surrounding two enormous reflecting pools set in the footprints of the Twin Towers.

Suitable for:
  • Families
  • Couples
  • Groups
  • Teenagers
  • Seniors
Great for:
  • Culture Vultures


Open year round except on September 11th

Opening Times:

  • Sunday - Thursday: 9am - 8pm (last entry at 6pm)
  • Friday & Saturday: 9am - 9pm (last entry at 7pm)


  • The Witnessing History audio tour is available in English, American Sign Language, Chinese (Mandarin Simplified), French, German, Italian, Japanese, Portuguese and Spanish.
  • For people who are blind or partially sighted, the iOS app uses VoiceOver technology.
  • An audio descriptive tour of the Museum is also available.


180 Greenwich Street, World, Trade Center, New York, NY 10007

Entry Times:

  • Please select your preferred timeslot on the booking panel. You will then be allocated the best available entry time within that time range.
  • Your exact entry time to enter the Memorial & Museum will be printed at the top of your e-ticket. Your ticket will only be valid for this date and time.
  • Please contact us before booking if you would like to request a specific entry time


Visitors are welcome to explore the Museum at their own pace. An average visit can take about two hours.

Disabled Access:

The museum is accessible for wheelchair users


  • Security screening is mandatory for all those entering the Memorial Museum and will include screening of all bags, equipment, and belongings.
  • Any luggage or handbags are limited to 8” x 17” x 19” per item


  • Children under 6 enter for free – however please call us once you’ve made your booking to let us know if you will be bringing a child under 6.
  • Some of the exhibitions may not be appropriate for visitors younger than 10 years of age.

What’s included:

  • Admission to the 9/11 Memorial Museum
  • Audio tour in a variety of languages

Not included:

  • Transport to the museum
  • Food & drinks


Once booked, this ticket is non-refundable and non-transferable.

There are a number of routes on the New York subway to get to the museum:

  • A, C, 1, 2, 3 to Chambers Street
  • A, C, J, Z, 2, 3, 4, or 5 trains to Fulton Street
  • 2 or 3 trains to Park Place
  • E train to World Trade Center
  • R train to Rector Street
  • R train to Cortlandt Street
  • 1 train to Rector Street


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